The narrative of kindness in an unkind world

by Nicole Dickson

I grew up with the adage that “sticks and stones may break my bones, but words will never harm me.”  As I’ve navigated life, I’ve realised how untrue that statement is. Words can harm. They can divide, discourage, and destroy confidence. 

In a world where cynicism and indifference often dominate, and commentary is increasingly filled with hostility, frustration, and ridicule, kindness is no longer a mere human virtue—it is now almost necessary. The narrative of kindness is not one of naïve optimism or passive politeness; it is a radical, intentional act of defying negativity and choosing connection over conflict.

At its core, kindness is a recognition of shared humanity. It acknowledges that we all experience struggles, joys, and the need for belonging beneath our differences. In an era in which digital interactions often replace face-to-face conversations and where negativity can and does spread faster than encouragement, acts of kindness are becoming ever more essential. A kind word, a small gesture of support, or simply the act of listening without judgement can shift the emotional climate of a space.

Yet kindness is often undervalued in a world that prioritises efficiency, competition, and self-interest. It is mistaken for weakness or an expendable virtue. But kindness requires strength. It requires us to pause, empathise, and offer something of ourselves, even when there is no immediate reward. True kindness is, therefore, not performative—it is rooted in authenticity, in the belief that every individual is worthy of care and respect, regardless of their background, status, or beliefs.

The true power of kindness lies in its ripple effect.  Research shows that witnessing or receiving kindness encourages people to be more likely to extend kindness to others (Haidt, 2003). A single act can create a chain reaction, fostering environments where generosity and understanding are the norm rather than the exception. And in times of world crisis, such as now, kindness can restore faith in humanity, reminding us that even in our darkest moments, there is still goodness to be found. Henry James suggests that “Three things in human life are important. The first is to be kind. The second is to be kind. And the third is to be kind.”

So, in an unkind world, choosing kindness is an act of resistance. It is a way of writing a different story in which hope, connection and compassion have the final word. When enough people commit to that story, kindness ceases to be the exception and begins to shape a world we all long to live in.